Ensure Recovery with a Multi-Pronged Approach

Ensure Recovery with a Multi-Pronged Approach

November 30, 2009 By sanovi
 

PRESS RELEASE CXOlogo_250x70
Ensure Recovery with a Multi-Pronged Approach.
 

lakshmannarayanWhat are the challenges DRM solution providers such as Sanovi have to deal with in India? Do organisations give enough importance to business continuity? Organisations choose their disaster recovery (DR) solution and strategy based on business recovery needs. The big business risk corporate houses face is they do not know if their DR solution is working and if they will be able to recover when the occasion demands.

 

Sanovi’s software provides monitoring capabilities to ensure that the DR solution is working and is meeting recovery SLAs. It also provides industry best practices automation of application recovery, so that dependence on people and failures due to operator errors are eliminated.

 

Sanovi DR Management software provides modules like Recovery Monitoring, Recovery Manager and DR DrillManager to ensure organisations that their DR will work when they need it. How does Sanovi tackle these challenges? Should government bodies be more active in this? In industry verticals where IT sustains growth, regulation will help to ensure that companies have a DR strategy; and customer related information and access to services is maintained or restored. Some examples of these are banking, health care, e-governance, utilities. Sanovi is actively raising awareness that one of the biggest risks to businesses today is IT outage. This has to be addressed using an appropriate disaster recovery plan.

 

DRM is viewed as an enterprise-only solution. Given the sheer number of small and medium businesses in the country, what are the product offerings Sanovi provides to this segment? The finance vertical is the biggest consumer for DR management solutions. The key drivers are regulation that requires banks to demonstrate their DR capability and the financial impact of downtime. SMB markets are increasingly deploying DR for their critical applications. Their recovery SLAs are a bit different and the DR solution architecture must scale to meet their budget and skill set needs. Sanovi’s approach to DR is to deliver ‘cookie cutter’ solutions that follow industry best practices. This will help drive (down) the cost of DR implementation and offer value to SMB customers.

 

What is the strategy to reach out to smaller towns? Are partners trained to provide support as well? SMB customers in B- and C-class cities are becoming more aware of the need for DR. Their business process requires critical IT applications to be up. They are also looking for cost effective solutions hence solutions that package best process and cost effective technologies that can be delivered effectively by the channel is a big opportunity for the channel.

 

The BFSI and telecom sector understands the need for a DRM policy and have also implemented them — partly because of RBI regulations and the certainty of losing valuable customers. According to Sanovi, which verticals need to take disaster recovery more seriously and include it in its IT policy and budget?

 

BFSI companies are under pressure from regulators and competitive pressure to ensure IT uptime. The chief challenges in having a DR solution that works are:       
Do not have real-time visibility to know if the DR solution meets business recovery goals of application recovery point.       
Recovery is manual and dependent on the right people being available. They do not know if the application will recover with business set recovery time.      
DR Drills (testing) is manual and time intensive, unable to test all critical applications within a calendar year as required by audit and regulators. Manufacturing, health care, telecom, e-governance and retail all have critical IT applications. Companies in these verticals cannot afford to take the business risk of not available for business since IT is down.

 

What are the technological challenges in disaster recovery and management? How does one cope with ever-increasing storage requirements, bandwidth bottlenecks, etc.? The heterogeneous nature of the data centre and the myriad ways of deploying applications poses a challenge to IT managers in having a recovery strategy for their critical applications. Further, as the amount of storage keeps going up the data that must be protected needs a bigger network pipe. Customers need a multi-pronged approach to ensuring recovery. Foremost, they need to deploy a disaster recovery solution and be confident that it will work when they want to recover their applications. As part of an overall IT strategy, they need to put in place strategies that will help manage data growth and assign levels of importance to the data so as to ensure whatever is critical for the running of the business is always available at the DR site.

 

Are managed DR services for a particular customer profile? Managed DR services are attractive across the spectrum of all customers. Customers that outsource some or all of their IT functions understand the value proposition of DR managed service immediately. A managed service eliminates the need for DR expertise and allows the IT team to focus on key deliverables of the business. Last year, Sanovi partnered with Wipro to mainly target the tier-I cities.

 

Are there similar plans to add more partners in the future and extend your reach? We aim to make all our partners successful by investing time and resources to ensure they have the skills to sell, deploy and service our customers. We are closely working our current partners to extend our market reach while working with other select partners to extend our reach.

 

Could you share some of the points you shared at recently held Infra Vision event? There are three key recommendations for businesses to help deploy a successful DR solution,       
Remember that data replication is one piece of the DR solution — it is not the be all and end-all of DR.       
DR is a life cycle — all the phases of the life cycle must be considered, designed for the process and technology to work.       
Do not view DR as an insurance policy. It is very possible to build a return on investment case such that IT agility and the overall recovery readiness of IT applications dramatically improve.

Cosmos Bank chooses Sanovi as its partner for Disaster Recovery Management

November 16, 2009 By sanovi

The bank deployed their DR solution using Sanovi’s out-of-box DR template for Oracle database

Sanovi Technologies, one of the leading players in the Disaster Recovery Management and business continuity space, has announced that it has partnered with Cosmos Co-operative Bank to further its commitment to provide quality service to its customers.

Cosmos Cooperative Bank, a leading Urban Co-operative Bank, started in 1906 and has grown to become the leading banking institution in the cooperative sector with presence across 21 major cities in 5 states.

Sanovi offers solutions to proactively manage disaster recovery (DR) environments to ensure that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness.

Cosmos bank deployed their DR solution using Sanovi’s out-of-box DR template for Oracle database. The out-of-box DR solution template deploys industry best practices, recovery workflows, monitors and alerts on over forty conditions and provides out-of-box automation to do DR drills. Without additional investment in resources, the bank is able to achieve their DR Readiness SLAs with the confidence that their core banking application can withstand any DR issues successfully.

“Cosmos Bank’s management considers its investment in technology as an opportunity to differentiate and provide superior customer experience. The bank implemented Finacle as its core banking software and hence the central database and applications became a critical part of the bank’s business continuity and Disaster Recovery plan. To meet business set Recovery Point and Recovery Time Objectives, the bank chose to have a remote site that shadows the primary production site”, says Mr. Prashant Thakur, GM – IT, Cosmos Bank.

The bank’s IT articulated their DR requirements as a comprehensive approach to the various phases of the DR Lifecycle including monitoring, automation of recovery, DR Drills and compliance reporting. The bank did not want to invest in DR specific expertise. “Cosmos Bank’s IT team understood Sanovi’s value and evaluated the software early on as part of their DR design. Sanovi DRM software was a great fit that gave the bank the required visibility and the automation that reduced their dependence on expertise being always available”, says Mr. P P Subramanian, President & CEO, Sanovi Technologies.

About Cosmos Co-operative Bank:

Established in 1906, The Cosmos Co-operative Bank Ltd (Cosmos Bank) is one of the oldest urban co-operative banks in the country, reputed for its quality services. Today, the Cosmos Bank is one of the leading Multi-state Scheduled Co-operative banks. Cosmos Bank operates through 94 branches and 9 Extension Counters in India spread across 21 major cities in the States of Maharashtra, Madhya Pradesh, Andhra Pradesh, Karnataka and Gujarat. For more information, please visit: www.cosmosbank.com

About Sanovi:
Sanovi was founded in 2003 to help organizations proactively manage disaster recovery (DR) environments and ensure business managers that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness across all levels of IT infrastructure.

Sanovi DR Management Suite is the leading management solution for aligning DR infrastructure with Recovery Time and Recovery Point objectives. Sanovi DRM™ combines monitoring, reporting, testing and workflow automation capabilities of complex IT infrastructure into a scalable, easy-to-use solution built on industry standards. The result is a unified disaster recovery management product family that delivers DR readiness validation and offers clear business and operational advantages.

Website: www.sanovi.com

Sanovi Technologies sets up a 24X7 service desk operation

November 10, 2009 By sanovi

The 24X7 service desk operations will help facilitate quicker issue resolution and ensure that the Sanovi promise of Business Continuity & DRM is fulfilled

Sanovi Technologies, one of the leading players in the Disaster Recovery Management and business continuity field, has set up a 24 X 7 service desk operation to facilitate better level of service to its customers with its support partners.

Sanovi offers solutions to proactively manage disaster recovery (DR) environments to ensure that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness.

As a first, Sanovi has put in place a new call logging and call escalation procedure to streamline the call management and speedy call resolution procedure. The Sanovi Service Desk will work 24 X 7.

Sanovi representatives manning the desk will be well versed in the technical aspects as well as the domain specifications and will help the customer’s IT team to resolve any IT or service issues and provide help on an immediate basis. In the stray chance that the resolution is not possible over the phone, the Sanovi Service Desk will immediately escalate it for technical assistance. This will help in optimising time lags and ensuring that the customers issues are resolved much faster.

“As we invest in modern tools and processes for supporting all of our valued customers, we feel that these changes will result in an improved overall support experience. We will continue to improve our support offerings to meet the distinct needs of our customers and the market”, says Anup Khanna, Director of Support & Services, Sanovi Technologies.

About Sanovi:
Sanovi was founded in 2003 to help organizations proactively manage disaster recovery (DR) environments and ensure business managers that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness across all levels of IT infrastructure.

Sanovi DR Management Suite is the leading management solution for aligning DR infrastructure with Recovery Time and Recovery Point objectives. Sanovi DRM™ combines monitoring, reporting, testing and workflow automation capabilities of complex IT infrastructure into a scalable, easy-to-use solution built on industry standards. The result is a unified disaster recovery management product family that delivers DR readiness validation and offers clear business and operational advantages.

Website: www.sanovi.com

For more information, please contact:
Sunil Kumar Singh / Nidhi Gupta
Finesse PR
+91 11 43056200 (30 lines)
sunil@finessepr.com / nidhi@finessepr.com

Sanovi Technologies participates in the Wipro “Infra Vision” event

November 3, 2009 By sanovi
Event focuses on new technologies and services in the area on the IT Infrastructure Management and Sanovi focuses on Business Continuity & DRM

Sanovi Technologies, one of the leading players in the Disaster Recovery Management and business continuity field, is participating in the Wipro ‘’Infra Vision’’ event. This event is being organized in three cities:  Mumbai on 3rd November, Delhi on 5th November and Bangalore on 10th November, 2009.

“Infra Vision” discusses and introduces new technologies and services in the area on the IT Infrastructure Management. Sanovi will focus on Disaster Recovery Management and speak on “Proven approach to ensure IT Recovery”. This other participants in this Wipro event include Symantec, Sybase and Allied Telesis.

Sanovi offers solutions to proactively manage disaster recovery (DR) environments to ensure that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness.

“This is big opportunity to reach out to the decision makers in the IT space and an excellent platform to firmly put the focus on business continuity and recovery readiness. DR today is not just an insurance policy but actually an important tool to enhance business value by ensuring disaster recovery readiness”, says Mr. Lakshman Narayanaswamy, Co-founder and VP Products, Sanovi Technologies.

About Sanovi:

Sanovi was founded in 2003 to help organizations proactively manage disaster recovery (DR) environments and ensure business managers that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness across all levels of IT infrastructure.

Sanovi DR Management Suite is the leading management solution for aligning DR infrastructure with Recovery Time and Recovery Point objectives. Sanovi DRM™ combines monitoring, reporting, testing and workflow automation capabilities of complex IT infrastructure into a scalable, easy-to-use solution built on industry standards. The result is a unified disaster recovery management product family that delivers DR readiness validation and offers clear business and operational advantages.

Website: www.sanovi.com


For more information, please contact:

Sunil Kumar Singh / Nidhi Gupta
Finesse PR
+91 11 43056200 (30 lines)
sunil@finessepr.com / nidhi@finessepr.com

Event focuses on new technologies and services in the area on the IT Infrastructure Management and Sanovi focuses on Business Continuity & DRM

Sanovi Technologies, one of the leading players in the Disaster Recovery Management and business continuity field, is participating in the Wipro ‘’Infra Vision’’ event. This event is being organized in three cities:  Mumbai on 3rd November, Delhi on 5th November and Bangalore on 10th November, 2009.

“Infra Vision” discusses and introduces new technologies and services in the area on the IT Infrastructure Management. Sanovi will focus on Disaster Recovery Management and speak on “Proven approach to ensure IT Recovery”. This other participants in this Wipro event include Symantec, Sybase and Allied Telesis.

Sanovi offers solutions to proactively manage disaster recovery (DR) environments to ensure that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness.

“This is big opportunity to reach out to the decision makers in the IT space and an excellent platform to firmly put the focus on business continuity and recovery readiness. DR today is not just an insurance policy but actually an important tool to enhance business value by ensuring disaster recovery readiness”, says Mr. Lakshman Narayanaswamy, Co-founder and VP Products, Sanovi Technologies.

About Sanovi:

Sanovi was founded in 2003 to help organizations proactively manage disaster recovery (DR) environments and ensure business managers that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness across all levels of IT infrastructure.

Sanovi DR Management Suite is the leading management solution for aligning DR infrastructure with Recovery Time and Recovery Point objectives. Sanovi DRM™ combines monitoring, reporting, testing and workflow automation capabilities of complex IT infrastructure into a scalable, easy-to-use solution built on industry standards. The result is a unified disaster recovery management product family that delivers DR readiness validation and offers clear business and operational advantages.

Website: www.sanovi.com


For more information, please contact:

Sunil Kumar Singh / Nidhi Gupta
Finesse PR
+91 11 43056200 (30 lines)
sunil@finessepr.com / nidhi@finessepr.com