Move will enhance IBM resiliency capabilities with the help of advanced analytics to meet complexities of hybrid environments
ARMONK, NY and BANGALORE, INDIA – 27 Oct 2016: IBM (NYSE: IBM) today announced it has signed a definitive agreement to acquire Sanovi Technologies, a privately held company that provides hybrid cloud recovery, cloud migration and business continuity software for enterprise data centers and cloud infrastructure. Adding these capabilities along with advanced analytics will better enable IBM to bolster its Software Defined Resiliency strategy and delivery of Business Continuity and Disaster Recovery services for clients undergoing digital and hybrid cloud transformation.
With Sanovi’s software, IBM will further empower clients to redefine their disaster recovery strategy in the face of unprecedented industry change. The addition of Sanovi’s orchestration technology to IBM’s existing resiliency portfolio offers a solution that helps simplify and automate the disaster recovery process, helps to manage recovery workflows, and can help to reduce recovery time, operating costs, and disaster recovery drill testing time. From a central dashboard, resiliency professionals can automate and monitor recovery point and time objectives in their disaster recovery environments by application, server, or data base to work towards business driven recovery outcomes. We feel that this will be a crucial differentiator for clients making decisions on their risk posture, as many still use paper based exercises or sample tests based on estimations that potentially mischaracterize actual recovery time and recovery point objectives of their applications.
“Our clients are embracing a digitized world where applications need to be ‘always-on,’” said Martin Jetter, Senior Vice President, Global Technology Services, IBM. “As a cloud-native company, Sanovi will strengthen our resiliency portfolio to manage the broad range of applications, data, and IT systems of our clients balancing digital and hybrid cloud transformation with increased regulatory compliance.”
Upon close, which is expected by the end of 2016, IBM plans to integrate the Sanovi capabilities into the IBM Global Technology Services unit. IBM Resiliency Services is continuously evolving to learn, anticipate and confront the growing range of natural and man-made risks surrounding businesses today and was named a Leader for the second consecutive year in Gartner’s June 2016 Magic Quadrant for Disaster Recovery as a Service. Moving forward, IBM envisions leveraging Watson Analytics to expand Sanovi’s Disaster Recovery Management (DRM) capabilities and enable organizations to move from business continuity planning to more proactive resiliency programs that help anticipate potential failures before they happen.
“IBM’s technology leadership in hybrid cloud infrastructure and resiliency services makes it a clear choice to bring end-to-end services to our customers and transformational value to IBM’s existing client base,” said Chandra Sekhar Pulamarasetti, Co-Founder & CEO of Sanovi. “Together, we will provide next-generation resiliency solutions for robust hybrid cloud deployments across the globe.”
In addition to being available as part of a managed resiliency service, IBM plans to make Sanovi DRM available as a stand-alone software license for partners and customers looking to optimize in-house and vendor run resiliency programs.
Today, IBM operates over 300 global delivery data centers and 46 IBM Cloud Data Centers across 68 countries to help companies worldwide maintain continuous business operations, protect their data, and improve overall resiliency for any size organization.
Founded in 2003, Sanovi is headquartered in Bangalore, India, and operates in the United States, the Middle East, and Asia. Financial details of the deal were not disclosed.
For more information on IBM Resiliency Services, visit http://ibm.co/1cqLDOz.
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About IBM Global Technology Services
IBM Global Technology Services offers end-to-end IT consulting and business services supported by an unparalleled global delivery network that is transforming its business to lead in an era of Cognitive and Cloud. As a cloud services integrator, GTS is managing the services and underlying infrastructure in an integrated and unified way. It is modernizing clients’ IT environments to help them meet the increasingly complex customer demands. GTS provides clients with innovative technology solutions that help them to improve their business processes and in turn, profitability.
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Chandra Sekhar Pulamarasetti, Founder & CEO – Sanovi Technologies, says, “Sanovi offers Business continuity and IT Disaster recovery automation software products to ensure our customers can reliably and quickly recover their IT applications and systems from any outages and ensure service continuity to the end users. The Role of IT in Security will be to support compliance with newer regulations, prevent newer kinds of cyber-attacks and ensure a resilient IT Infrastructure, even if there are breaches in security.”
IT in security – the practice of defending information from unauthorised access, disruption, modification, or destruction – has undergone a critical transformation. Currently, it is critical that an organisation’s IT security strategy aligns to its business priorities, and enables advancement as it is key to reciprocate economic stability and growth.
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With an expected 33 percent of the global market in 2015 and over 37 percent in 2018, the Asia Pacific region is becoming the leader of the e-commerce industry. While the leading e-commerce firms understand their customers and industry trends, they are also aware of the significance of business continuity which helps them to be available 24X7 and maintain their competitiveness in the industry. -By Chandra Sekhar Pulamarasetti
Convenience has been the root cause of many technology innovations and e-commerce industry is a classic example of how convenience drives innovation and novelty. The convenience of 24X7 access of information, products and services has been a big driver of the growth of e-commerce.
Business continuity planning has been a significant part of business survival and has been gaining importance since the last few decades. Irrespective of the firm size, organizations have been investing on business continuity plans and programs to ensure quick readiness and recovery in case of a disaster or an outage. With the advent of e-commerce era, the need for disaster recovery is expected to increase steadily.
Early this year, one of the leading online retail sites faced an outage as its e-commerce site went offline for about 20 minutes. As per a recent report release by the Poneman Institute and Emerson Network Power on the impact of data center outages, the average cost of a datacenter outage is US$ 740,357 and for e-commerce companies the average cost is even higher.
Reasons for e-commerce firms to adopt business continuity
Reputation Management – Reputation is of supreme importance to any organization, the better reputation an organization has, the more successful the firm would be. A customer would certainly not prefer buying from an e-commerce portal which has a high failure rate. The time taken by a portal to recover from an outage determines its credibility and reliability for a customer. With stiff competition, a longer delay than desired for recovery can prove fatal for any e-commerce platform. Customer is the king here and their satisfaction is of supreme importance for business success.
Availability demand – The service availability aspect is yet another factor driving the need for business continuity planning among e-commerce firms. Customers expect the sites to be available 24/7 & 365 days. Even during an incident of an outage, the customers expect the site to be back in few minutes and look forward to continue using the services without any further interruptions. A minor glitch is all that takes the customer to switch to a competition consequently hitting your business to a great extent. A while ago, the recovery time was considered as 24 to 48 hours which later gave way to hours and then to minutes. And at the moment, firms have been adopting a proactive approach to ensure that there is no scope for a downtime at all.
Regaining Customer Trust – Customers are spoilt for choice with the arrival of various similar e-commerce platforms catering to their requirements and services. Once you gain their trust, it is not an uphill task to retain them. But re-gaining the customer’s trust post an IT outage can be a difficult task. The customers do not forget nor forgive very easily these days; an effective business continuity plan can come to your aid at these times.
Outages invariably happen even to the largest and most efficiently run businesses. Outages can occur not only due to natural disaster but also hardware, software, network, power failure or human errors. A disaster recovery plan is of utmost importance and need of the hour for every e-commerce firms.
Investing in disaster recovery is a significant step to be undertaken by every firm. The financial impact for a business due to an outage is much higher compared to investing in a business continuity strategy or plan. With e-commerce business being mostly dependent on software and data, the requirement of disaster recovery is definitely imperative for their survival. The question of ‘if’ a disaster will happen, have become negligible here while ‘when’ will the disaster happen has been doing the rounds. During an outage any businesses dependent on IT cannot do the business at that point and hence business continuity has become a very prominent project for every firm.
E-commerce firms are here to grow and thrive and that is possible only if the access to customers is uninterrupted and smooth. An effective business continuity plan is more of a necessity than a luxury as the businesses in today’s world are dealing with newer risks and larger exposure than ever before.
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It would be quite cliché to talk about the significance of business continuity planning for banks, but has IT disaster recovery automation become an inevitable necessity for the banking sector? That would be quite an interesting aspect to look into. Ever since RBI mandated banks to deploy and demonstrate their business continuity and IT DR capabilities, the investment in this area by banks have seen an upsurge.
A disaster or an outage can affect the various services provided by the bank. Typical banking business functions – including ATM services, mobile banking, credit cards, point of sale services, settlement clearing, cash management and treasury – are all interdependent and IT is the key enabler for their smooth and hassle free functioning. Critical IT systems need to be available 24×7 for customer confidence and avoiding business loss. An outage in even one branch can disrupt any of these services leading to flak from the customers and loss of reputation.
The causes of outage could vary ranging from natural, technological or manmade disasters including security threats such as viruses or man in the middle attacks. The impact of these disasters could be huge – loss of revenue, delay in customer request processes and transactions to name a few – which would in turn affect the brand image and reputation of the bank and subsequent downfall and failure of the organization.
While the banks have been adopting business continuity plans, few key challenges faced by them for successful execution of business continuity plans include:
These challenges need to be addressed by the organizations to ensure effective management of disaster recovery efforts. Customers require immediate results and uninterrupted services. With competitors on the rise, the banks will have to ensure that the expectations of the consumers are met in a timely and effective manner. Read More…