The bank has partnered with Sanovi Technologies to implement the DR management solution
At the 45th annual IT convention,
Computer Society of India (CSI) presented the CSI 2010 awards for Excellence in IT to HDFC Bank in the BFSI category. The CSI Awards for Excellence are given to technological projects and innovation in various sectors like BFSI, Product Manufacturing, Service Sector, Non-profit organizations and Quality Assurance.
Out of the 143 nominations received, 43 were in BFSI segment and top honor was accorded to HDFC Bank in the BFSI segment for adoption of an effective DR plan.
The six CSI criteria for selecting the winners of IT Excellence Awards were criticality of IT usage, improvement of customer service, innovation, return on investment, quality of management, and impact of the project (on organization/society/industry). The evaluation process included two rounds of scrutiny and elimination, followed by presentations by 10 finalists before the jury.
HDFC bank has been an early adopter of disaster recovery (DR) management planning in India. HDFC Bank is among the country’s largest financial institutions, with a network of 1412 branches and 2890 ATMs in 528 Indian cities. HDFC Bank may cause systemic risks in the Reserve Bank of India’s (RBI) Real Time Gross Settlement (RTGS) system if there is a business continuity failure as almost 40 percent of RTGS transactions are routed through it. Hence DR management is of extreme importance for HDFC Bank.
Out of its 350 applications, HDFC Bank selected eight core applications critical for the bank’s customer service continuity in the first phase of DR implementation.
As part of the DR management project, HDFC Bank partnered with Sanovi Technologies to implement a DR management solution which tracks and monitors RTOs as well as RPOs. Thus HDFC Bank gradually evolved to the Gartner model, which details how to organize DR management structurally in a bank (called the Chief Risk Officer model).
“Sanovi has partnered with HDFC Bank in to ensure that the bank’s IT has a disaster recovery plan that works and meets business needs. The goal was to ensure recovery within set time objectives and provide seamless transition of application services to 25,000 of the banks end users”, says Lakshman Narayanaswamy, Co-founder and VP Products, Sanovi Technologies Limited.
Deployment of Sanovi DRM Suits ensured that the productivity increased as the bank achieved:
1. Over 85 percent reduction in application fail over time
2. 100 percent increase in frequency of DR drills
3. Over 75 percent reduction in the time required for DR drill preparation and validation
The operational efficiency also increased at HDFC Bank. The bank could get real-time alerts on RPO and RTO deviations of critical applications. DISQUS…
Notes to Editor
Sanovi was founded in 2002 to help organizations proactively manage disaster recovery (DR) environments and ensure business managers that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness across all levels of IT infrastructure.
Sanovi DR Management Suite is the leading management solution for aligning DR infrastructure with Recovery Time and Recovery Point objectives. Sanovi DRM™ combines monitoring, reporting, testing and workflow automation capabilities of complex IT infrastructure into a scalable, easy-to-use solution built on industry standards. The result is a unified disaster recovery management product family that delivers DR readiness validation and offers clear business and operational advantages. Website: www.sanovi.com